FAQs
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Can VDGE integrate new technology into your legacy equipment?
Most likely yes—though of course the details matter. Once we understand your use case and the equipment specifics, we can provide the most appropriate options and accurate quotes. In many cases, integrating new technology into legacy systems is the ideal solution, especially in manufacturing environments where multiple dependencies make full equipment replacement difficult.
How do I start the repair process?
Call or email us about your repair, and we’ll streamline the entire process—no matter where you are in the world. If your assembly falls within our typical repair categories, we offer standard pricing for both repair and exchange services. We also provide purchase options for select assemblies when additional stock is required.
What is VDGE's warranty policy?
VDGE provides a one‑year limited repair warranty covering defects in materials or workmanship for twelve months after the repaired equipment is returned to the customer, excluding any failures resulting from customer negligence, misuse, improper operation, improper installation, or unauthorized modification.